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arham.khan@weblabs.studio
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Olivia Rhye
Just now
Deployment pipeline failing on staging since last deploy
We're seeing 502 errors after the latest build went out. Rollback didn't help.
4
PB
Phoenix Baker
5m
Refund for order #8823 — double charged
I was billed twice on the 3rd. Can someone look into this and reverse the duplicate?
LS
Lana Steiner
8m
Access to analytics dashboard — permissions issue
I'm getting a 403 since the role update yesterday. Tried clearing cache already.
2
Today
DW
Demi Wilkinson
10:42 AM
Sustainability report inquiry
Hi team, I'm looking for the latest ESG disclosure for our upcoming board meeting.
5
CW
Candice Wu
10:15 AM
Bulk export keeps timing out
Tried three times this morning. It gets to about 60% then throws a gateway error.
NC
Natali Craig
9:58 AM
Invoice INV-4821 still marked unpaid
Our payment cleared on Friday — screenshot of the confirmation attached here.
1
DC
Drew Cano
9:32 AM
Onboarding docs for new hire — where to start?
Got a new backend dev starting Monday. Need the standard checklist and repo access steps.
OD
Orlando Diggs
9:12 AM
Downgrade from Enterprise to Pro plan
We're winding down the project at end of quarter. Is there an early termination fee?
AL
Andi Lane
8:47 AM
API rate limit hitting hard during peak
Our batch jobs are getting 429s every 15 minutes between 9 and 11 AM. Need a bump.
3
KM
Kate Morrison
8:05 AM
Custom domain SSL cert expired overnight
Users are seeing certificate warnings when they hit our shop page. This is urgent.
6
AW
Alec Whitten
7:38 AM
Upgrade to annual billing — is there a discount?
We're ready to commit for the year. Can you send over the annual pricing sheet?
AD
Ariana Decker
6:52 AM
Bug: date picker off by one in reports
Selecting June 5 produces June 4 in the CSV export. Screenshot attached for reference.
ST
Steven Tey
6:10 AM
Webhook delivery failures for Zapier integration
Getting intermittent 500s on the webhook endpoint since roughly 2 AM UTC. Logs linked.
2
LB
Lori Bryson
5:44 AM
Request: granular RBAC for team leads
Our engineering leads need read-only on production but full write access on staging.
KO
Koray Okumus
5:18 AM
Mobile app crashes on Android 14 after update
Three users reported the same crash on launch. Stack trace from Firebase attached.
3
Yesterday
JM
Josh Miller
Yesterday
Partnership proposal for Latin American market
We're expanding into Mexico and Brazil next quarter. Would love to explore a reseller deal.
MH
Mollie Hall
Yesterday
Data export — need all logs from May
Our compliance audit starts next week. I need a full activity log dump for the auditors.
RW
Rene Wells
Yesterday
White-label options for our reseller program
We have five partners asking about branded dashboards. Do you offer white-label tiers?
1
RH
Rylee Howard
Yesterday
MFA enforcement rollout — questions
Our security team wants to know if SMS fallback is still supported after the enforcement date.
SH
Sienna Hewitt
Yesterday
Missing line items in CSV export
The January invoice export is short by three line items. The PDF version is correct though.
NP
Noah Pierre
Yesterday
Demo request for procurement team — Friday
Need a 30-minute walkthrough of the vendor portal for our finance leads this Friday.
5
EL
Eve Lechner
Yesterday
SSO integration with Azure AD
We're migrating from Okta to Azure AD. What's the typical setup timeline for SSO?
ZM
Zahir McClure
Yesterday
Cancellation request — account owner left
Our ops lead resigned last week. Need to transfer ownership to me before we can cancel.
2
OR
Olivia Rhye
Senior DevOps Engineer
May 6, 2026
We're seeing 502s on staging right after the latest build. We rolled back, but the health checks are still red.
10 min ago
Thanks, Olivia. I'm checking the deploy logs and upstream gateway config now.
8 min ago
The weird part is API traffic looks fine, but the web container is failing readiness probes.
5 min ago
Found a mismatch in the staging environment variables. I'm applying the fix and will confirm once the probes recover.
👍
3 min ago
Great. Keep me posted, this is blocking our QA pass.
👀
1 min ago
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Olivia Rhye
Senior DevOps Engineer
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البريد
olivia.rhye@weblabs.studio
Phone
+1 (415) 555-0123
Website
railway.co
Company
Railway Systems Inc.
الدور
Senior DevOps Engineer
Stage
Lead
Qualified since
Mar 5, 2026
Timezone
PDT (UTC-7)
Location
San Francisco, CA, USA
Tags
DevOps
Enterprise
P0